Good mystery shopping is an art.  AFS ‘Smart Askers’ provides trained, high quality mystery shoppers.  We will also work with clients to help inform and design effective mystery-shopping exercises.  We have mystery shoppers that work across all types of project, including the following sectors:

  • Phones and telecoms
  • Banking
  • Leisure attractions
  • White goods and consumer electronics
  • Car purchasing and servicing
  • Insurance
  • Business services (e.g. Courier Services)
  • Professional services
  • Travel agents