COVID-19: Third Wave Tracking Study
COVID-19: Third Wave Tracking Study " Voices from the frontline: The impact on healthcare professionals As we adjust to the new reality of COVID-19, our healthcare professionals are having to quickly adapt to how they work amidst the deadly virus. Many in the...
Diabetes Australia
Diabetes Australia " TKW Health were commissioned to work with the Diabetes Australia membership base and those registered with the National Diabetes Services Scheme (NDSS) for their annual customer service research. TKW Health completed n=5000 quantitative...
Secret Shoppers: Going Beyond Customer Satisfaction
Secret Shoppers: Going Beyond Customer Satisfaction " Author: Mandy Admiraal General Manager – Research & CX Specialist Secret shoppers improve service and compliance ratings. It’s a problem as old as business itself — how can management ensure front line...
COVID-19: Second Wave Tracking Study
COVID-19: Second Wave Tracking Study " The impact of COVID-19 on healthcare professionals As we adjust to the new reality of COVID-19, our healthcare professionals are having to quickly adapt to how they work amidst the deadly virus. Many in the healthcare sector...
Important News
TKW Research is pleased to announce that we have acquired Field Works Market Research and merged it into our existing operations.
This acquisition has strengthened the size and scope of CATI services we offer our clients across Australia and New Zealand