Telephone Interviewing - we hear you
We are public and political opinion polling data collection experts
A variety of data collection techniques to suit your needs
Dedicated specialist healthcare research division of TKW Research
Consumer market research recruitment specialists
Keep your customers coming back for more with unrivalled insights that will empower exceptional customer experiences
Where others see complexity, we see opportunity
Incorporating many well-known market research data collection brands, TKW Research Group is now one of the largest market research field agencies in Australia and New Zealand.
A strong, passionate team makes a company, come and meet ours!
Our commitments to our clients and our interviewees.
Europe’s leading provider of food intolerance testing, who currently operate in 45 countries across the globe, were wanting to launch into the Australia market. After some initial market entry research, they enlisted to services of TKW Health to help accelerate the launch of their offerings into the Australian market and also drive consumer engagement.
Edward Life Sciences, American medical equipment company specialising in artificial heart valves and hemodynamic monitoring, enlisted the help of TKW Health to roll out a multi stage education and evaluation program to inform Australian GP’s about the diagnosis and treatment options now available for Aortic Stenosis. The education program involved a resource kit with information about Aortic Stenosis being sent out to the GPs across Australia. The objective was to understand broader GP awareness and conduct a series of additional research schedules to understand pre and post kit receipt awareness levels amongst GPs and cardiologists.
TKW Health was appointed to conduct research on behalf of Therapeutic Guidelines Limited to measure the use of eTG; an online and mobile app reference tool for healthcare professionals to access independent and reliable therapeutic information to help them make the best decisions for their patients.
TKW Health were commissioned to work with the Diabetes Australia membership base and those registered with the National Diabetes Services Scheme (NDSS) for their annual customer service research. TKW Health completed n=5000 quantitative surveys amongst users of services that fall under the NDSS and also offered closed loop feedback for dispute resolution with the client, this proved to be an essential element to aid customer retention and boost customer satisfaction.
TKW Health self-funded an important tracking study on the impact of COVID-19 on our healthcare system, using our large database of over 85,000 healthcare professionals, we were able to gain direct access the key frontline staff who were dealing with the crisis daily. These healthcare professionals comprised of GPs, specialists, nurses, healthcare managers allied health practitioners, surgeons, pharmacists plus more frontline staff within the healthcare space.
