About TKW Research

Over 25 years of delivering trusted fieldwork across Australia, New Zealand and Fiji. ISO-certified quality, cutting-edge technology, and people who care about getting it right.

Our Story

Founded in 1999, TKW Research has grown from a Melbourne-based CATI operation to become one of the region's most trusted fieldwork providers. We've built our reputation on a simple principle: if you're going to collect data, collect it properly.
Today, we operate call centres across Australia and the Pacific, employ over 200 fieldwork specialists, and deliver more than 500 studies annually for agencies, corporates, and government departments.
Our ISO 20252:2019 certification isn't just a badge - it's how we work. From sample design through to final data delivery, every project follows documented protocols. We're not perfect, but we're rigorous, and when things go wrong, we fix them fast and transparently.
Where research meets results. Trusted fieldwork, real data, and human insight across Australia, New Zealand, and Fiji.
  • Melbourne (Head Office)
    83B Hartnett Drive, Seaford, VIC, 3198
  • Auckland
    Level 5, 110 Symonds Street, Grafton, Auckland, 1010 NZ
  • Fiji
    TKW Collective Pte Ltd, Kalabu TFZ
    Valelevu, Nasinu, Suva FIJI
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