Connect with GPs, specialists, surgeons, pharmacists, and medical professionals for B2B research.
Pharma, medical technology, and device companies trust TKW Research to reach healthcare professionals for quantitative studies and qualitative recruitment.
TKW Research specializes in B2B healthcare professional research for pharmaceutical companies, medical technology firms, and device manufacturers. We connect you with practicing clinicians to understand their opinions on treatments, products, and clinical practices.
When you need verified healthcare professional opinions
Product and device feedback from practicing clinicians. Treatment pathway and prescription behavior research. Medical technology adoption and usage studies.
When online panels cannot reach specialists
Time-poor clinicians don't join consumer panels. We use verified medical databases and professional networks with extended calling hours.
When pharma companies need defensible data
AHPRA verification, practice location checks, specialty confirmation - every participant validated through rigorous screening.
When you need both quantitative and qualitative
Quantitative CATI studies (n=20+) and qualitative recruitment (n=10) using the same rigorous verification processes.
How TKW Research Delivers Healthcare Professional Research
Verified medical databases, extended calling hours, and experienced recruiters who understand medical professionals' schedules. Every participant validated through rigorous screening.
Specialist Network Access
Connect with GPs, specialists, veterinarians, pharmacists, nurses, medical technicians, procurement managers, and surgeons across Australia, New Zealand, and Fiji.
Professional Recruitment
Telephone recruitment through verified medical databases and professional networks. We reach time-poor healthcare professionals during extended calling hours.
Quantitative & Qualitative
Deliver both quantitative studies (typically n=20+) and qualitative recruitment (typically n=10) for in-depth interviews or focus groups.
B2B Healthcare Focus
Specialized in pharma, medical technology, and device companies seeking professional opinions on treatments, products, and clinical practices.
From veterinarians to cardiologists, pharmacists to procurement managers - we have the networks and expertise to reach the specialists your research requires.
From GPs to specialists, pharmacists to veterinarians - we connect you with healthcare professionals across every discipline. Click any card to learn more.
Customer Satisfaction & NPS Tracking
Your clients need consistent, comparable satisfaction data across months, quarters, and years. Our CATI methodology delivers the response rates and data quality required for reliable Net Promoter Score tracking and customer experience benchmarking.
We deliver:
Monthly, quarterly, or annual tracking waves with consistent methodology
Customer database sampling with stratification by value, segment, or geography
Multi-attempt callback protocols to reach decision-makers
NPS calculation with detailed driver analysis
Trend reporting against historical benchmarks
Verbatim capture for qualitative insight alongside scores
Real-time alerting for detractor responses requiring immediate follow-up
Your clients need consistent, comparable satisfaction data across months, quarters, and years. Our CATI methodology delivers the response rates and data quality required for reliable Net Promoter Score tracking and customer experience benchmarking.
We deliver:
Monthly, quarterly, or annual tracking waves with consistent methodology
Customer database sampling with stratification by value, segment, or geography
Multi-attempt callback protocols to reach decision-makers
NPS calculation with detailed driver analysis
Trend reporting against historical benchmarks
Verbatim capture for qualitative insight alongside scores
Real-time alerting for detractor responses requiring immediate follow-up
Your clients need consistent, comparable satisfaction data across months, quarters, and years. Our CATI methodology delivers the response rates and data quality required for reliable Net Promoter Score tracking and customer experience benchmarking.
We deliver:
Monthly, quarterly, or annual tracking waves with consistent methodology
Customer database sampling with stratification by value, segment, or geography
Multi-attempt callback protocols to reach decision-makers
NPS calculation with detailed driver analysis
Trend reporting against historical benchmarks
Verbatim capture for qualitative insight alongside scores
Real-time alerting for detractor responses requiring immediate follow-up
Your clients need consistent, comparable satisfaction data across months, quarters, and years. Our CATI methodology delivers the response rates and data quality required for reliable Net Promoter Score tracking and customer experience benchmarking.
We deliver:
Monthly, quarterly, or annual tracking waves with consistent methodology
Customer database sampling with stratification by value, segment, or geography
Multi-attempt callback protocols to reach decision-makers
NPS calculation with detailed driver analysis
Trend reporting against historical benchmarks
Verbatim capture for qualitative insight alongside scores
Real-time alerting for detractor responses requiring immediate follow-up
Your clients need consistent, comparable satisfaction data across months, quarters, and years. Our CATI methodology delivers the response rates and data quality required for reliable Net Promoter Score tracking and customer experience benchmarking.
We deliver:
Monthly, quarterly, or annual tracking waves with consistent methodology
Customer database sampling with stratification by value, segment, or geography
Multi-attempt callback protocols to reach decision-makers
NPS calculation with detailed driver analysis
Trend reporting against historical benchmarks
Verbatim capture for qualitative insight alongside scores
Real-time alerting for detractor responses requiring immediate follow-up
Your clients need consistent, comparable satisfaction data across months, quarters, and years. Our CATI methodology delivers the response rates and data quality required for reliable Net Promoter Score tracking and customer experience benchmarking.
We deliver:
Monthly, quarterly, or annual tracking waves with consistent methodology
Customer database sampling with stratification by value, segment, or geography
Multi-attempt callback protocols to reach decision-makers
NPS calculation with detailed driver analysis
Trend reporting against historical benchmarks
Verbatim capture for qualitative insight alongside scores
Real-time alerting for detractor responses requiring immediate follow-up
Your clients need consistent, comparable satisfaction data across months, quarters, and years. Our CATI methodology delivers the response rates and data quality required for reliable Net Promoter Score tracking and customer experience benchmarking.
We deliver:
Monthly, quarterly, or annual tracking waves with consistent methodology
Customer database sampling with stratification by value, segment, or geography
Multi-attempt callback protocols to reach decision-makers
NPS calculation with detailed driver analysis
Trend reporting against historical benchmarks
Verbatim capture for qualitative insight alongside scores
Real-time alerting for detractor responses requiring immediate follow-up
Your clients need consistent, comparable satisfaction data across months, quarters, and years. Our CATI methodology delivers the response rates and data quality required for reliable Net Promoter Score tracking and customer experience benchmarking.
We deliver:
Monthly, quarterly, or annual tracking waves with consistent methodology
Customer database sampling with stratification by value, segment, or geography
Multi-attempt callback protocols to reach decision-makers
NPS calculation with detailed driver analysis
Trend reporting against historical benchmarks
Verbatim capture for qualitative insight alongside scores
Real-time alerting for detractor responses requiring immediate follow-up
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Clients don't want assurances. They want to know data is clean. They want evidence robust enough to withstand regulatory audit and competitive challenge.
Verified healthcare professional databases
AHPRA verification, practice location checks, specialty confirmation - every participant validated through rigorous screening.
Extended calling hours to reach busy professionals
Evening and weekend calling windows to reach time-poor specialists when they're available.
Experience recruiting hard-to-reach specialists
Quantitative (n=20+) and qualitative (n=10) capabilities
Professional interviewers trained in medical terminology
Fast turnaround for urgent pharmaceutical studies
What You Receive
Screened and verified healthcare professional participants
Complete professional profile data (specialty, years practicing, patient volume)
Interview recordings and transcripts (qualitative)
Recruitment summary and methodology notes
Survey data in SPSS, CSV, or Excel format (quantitative)
We recruit GPs, medical specialists (cardiologists, dermatologists, psychiatrists, etc.), surgeons, veterinarians, pharmacists, nurses, medical technicians, hospital procurement managers, and allied health professionals across Australia, New Zealand, and Fiji.
For quantitative studies, we typically deliver n=20 or more depending on specialty and requirements. For qualitative recruitment, we usually recruit n=10 for in-depth interviews or focus groups.
We use verified medical databases, extended calling hours (including evenings), and experienced recruiters who understand medical professionals' schedules. Our professional approach respects their time while achieving recruitment targets.
Yes - this is our core focus. We work extensively with pharmaceutical companies, medical technology firms, and device manufacturers seeking professional opinions on products, treatments, and clinical practices.
Absolutely. We deliver quantitative CATI studies with healthcare professionals and recruit specialists for qualitative in-depth interviews and focus groups. Both methodologies use the same rigorous verification processes.
We use verified medical databases, check AHPRA registration numbers where applicable, verify practice locations and specialties, and conduct thorough screening during recruitment.
Where research meets results. Trusted fieldwork, real data, and human insight across Australia, New Zealand, and Fiji.
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