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Market Research Fieldwork for Agencies

Reliable fieldwork support for agency project teams.

TKW Research provides ISO 20252:2019 certified CATI, polling and face-to-face interviewing that agencies can present to clients under their own brand. Transparent methodology, complete documentation and multi-site capacity for urgent turnaround.
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What Agencies Need From Fieldwork Partners

Agencies need overflow capacity when in-house teams are at full utilisation, ISO 20252:2019 certification for government and pharmaceutical RFPs, and clear documentation they can confidently present to clients.
TKW Research delivers structured fieldwork with complete audit trails, documented quality processes and methodology statements suitable for client delivery.
ISO
20252 Certified
3
Countries
100%
White Label

How TKW Research Supports Agency Teams

A proven partnership model built for agency project teams
1

ISO 20252:2019 Certified

Annual independent audits verify quality management systems. Documentation suitable for RFP requirements.
Audit trails included
2

Multi-Site Capacity

Operations across three countries enable rapid scaling for large concurrent studies.
Flexible deployment
3

White-Label Ready

All deliverables can be presented under agency branding with neutral formatting.
Client-ready outputs

Transparent Methodology

Complete audit trails and documentation

AI-Assisted Monitoring

100% call coverage and quality checks

Flexible Communication

Direct liaison or agency routing
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When Agencies Choose TKW Research

Overflow CATI capacity when in-house teams are full
ISO 20252:2019 certification required for RFP compliance
Representative samples using RDD methodology
Hard-to-reach audiences (B2B executives, regional populations, older demographics)
Political polling with documented sampling procedures
Face-to-face intercepts in shopping centres and public spaces
Healthcare professional recruitment
Qualitative participant screening and validation

What You Receive

Completed dataset in requested format (SPSS, CSV, Excel)
Sample profile showing quota achievement and demographic composition
Fieldwork summary with progress notes and response rate documentation
Methodology statement publication-ready for client delivery
Quality documentation including monitoring records where relevant
White-label formatting on all deliverables (optional)
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Market Research Agencies FAQ

Yes. All deliverables can be formatted with agency branding. TKW identification is removed unless specifically requested.

TKW provides certification documentation, quality management system descriptions and audit records suitable for RFP technical submissions.

Multi-site operations across three countries provide flexible interviewer capacity. For studies requiring 50+ concurrent interviewers, advance notice enables optimal team deployment.

Choose to manage the project yourself as our sole point of contact, or allow our team to liaise directly with your clients for seamless technical updates.

Complete sample design rationale, fieldwork procedures, quality monitoring records and response rate analysis provided. When methodology is questioned, audit trails are available.
Where research meets results. Trusted fieldwork, real data, and human insight across Australia, New Zealand, and Fiji.
  • Melbourne (Head Office)
    83B Hartnett Drive, Seaford, VIC, 3198
  • Auckland
    Level 5, 110 Symonds Street, Grafton, Auckland, 1010 NZ
  • Fiji
    TKW Collective Pte Ltd, Kalabu TFZ
    Valelevu, Nasinu, Suva FIJI

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