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We’re Australia’s leading independent data collection agency

Empowering your market research insights by collecting the right data in the right way

TKW Research Group works with market research consultancies across all industries in Australia in New Zealand, as well as government agencies and commercial organisations, to help them collect the data for qualitative and quantitative market research studies using CATI, face-to-face and mixed methodology strategies.

CATI
Whether you’re looking to reach business or consumer respondents, our CATI experience ensures we deliver outstanding results every time.
Healthcare
Our vast healthcare experience is backed by our extensive databases of both medical professionals and patient groups, putting you in touch with the right people for your study.
Face To Face
Nothing beats the insights gained face to face – intercepts, recruiting, central location testing and door to door. We offer full CAPI capabilities.
Qualitative Recruitment
We help you uncover profound insights by recruiting consumers, business professionals, and healthcare practitioners for your studies.
Mystery Shopping
Keep your customers coming back for more with unrivalled insights that will empower exceptional customer experiences
Bespoke Studies
Where others see complexity, we see opportunity - we get ‘inside’ your business so we can specifically design a tailored programme for your needs.

You will be in good company

What our clients say about us

“Zoos Victoria have been working with TKW Research Group for seven years. They have been excellent in pinpointing our strengths and weaknesses in the Admissions and Retail areas of our business. Their unbiased mystery shopping results have enabled us to continually improve our sales and visitor experience front-line teams. Their service is always professional and prompt and I highly recommend using TKW Research Group for your mystery shopping research.”

Eamonn Verberne

Zoos Victoria

Knowledge Box

Insight driven innovation

Read our latest blogs, white papers, and other insight pieces.

The Pros and Cons of Political Polling Methods

The Pros and Cons of Political Polling Methods

Polling remains essential to any democracy, but practitioners need to ensure that the views of more voters are accurately represented. This includes finding new ways to reach habitual non- responders…
Making Live Phone Polling Cost-Effective Again

Making Live Phone Polling Cost-Effective Again

CATI (Computer Assisted Telephone Interviewing) is a time-tested approach to conducting surveys by phone. Live phone polling consistently delivers high completion rates on surveys, more accurate and representative data, and…
The Advantages of Live Phone Polling

The Advantages of Live Phone Polling

Live phone polling, once the gold standard for polling, has dramatically declined in use with just 10% of pollsters now relying on this method. This change has largely been driven…
Leading Provider of Food Intolerance Testing

Leading Provider of Food Intolerance Testing

Europe’s leading provider of food intolerance testing, who currently operate in 45 countries across the globe, were wanting to launch into the Australia market.  After some initial market entry research,…
Edwards Life Sciences

Edwards Life Sciences

Edward Life Sciences, American medical equipment company specialising in artificial heart valves and hemodynamic monitoring, enlisted the help of TKW Health to roll out a multi stage education and evaluation…
The Role of Market Research in Developing a Strong Marketing Strategy – part 2

The Role of Market Research in Developing a Strong Marketing Strategy – part 2

We dive deep to see how you can really get to know your customers, your market, and your competitors.
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Start understanding your market.

Discover how the TKW Research Group can empower your business with insightful data. Get in touch with our experts now.
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