Our Story

 

TKW Research Group is at the leading edge of data collection.

We've built a reputation by consistently delivering data collection and recruitment services on budget, on time, and on spec.

TKW Research Group is Australia's most trusted research data collection and recruitment organisation. We use the latest technology to collect high quality, in depth data for market research and stakeholder consultation. This gives our research partners the most efficient, engaging and responsible access to respondents.

Our model of outsourced data collection is consistently the most cost-effective option for many of Australia's leading research providers, and this is one of the many reasons we're the first choice for a number of the top 10 research organisations in Australia, as well as a growing list of international clients looking to reach the A/NZ market.

Our clients choose to work with us because we offer innovative market research and data collection solutions, backed by a dedication to high quality service and support.

Since 1997, we've been developing survey methodologies that allow clients to benefit from our experience on previous projects. With the current level of national and international work, covering a broad range of sectors, we are adding to the knowledge of what works all the time.

We work with our clients to ensure they can take advantage of our vast experience, taking time to understand the subtleties of a study and drawing upon our experience to suggest the best way to capture the data that our clients require.


In February 2007, TKW acquired a small 20 seat contact centre in Melbourne's south-east called Australian Fieldwork Solutions.

In September 2007, the company is rebranded as AFS Smart Askers and moved to a state-of-the-art, purpose built, 100 seat contact centre near Frankston in Melbourne's south-east.

In July 2011, TKW acquired Surveytalk, one of the largest data collection and fieldwork companies in Sydney, expanding their knowledge and reach into Australia's largest market.

June 2012 saw TKW expand its reach across the Tasman Sea after opening another state-of-the-art, purpose built, 120 seat contact centre in Auckland, New Zealand.

In February 2013, TKW acquired J&S Research, one of Sydney's most well known and respected research recruitment companies, allowing the group to offer an expanded range of recruitment services to their clients.

In September 2015, SurveyTalk and AFS Smart Askers were merged to become the TKW Research Group.