Careers

Join The Team

Market Research is a dynamic industry. We're always looking for great staff for jobs in all levels of market research. We have offices based in Seaford, Victoria, Sydney, NSW, and Auckland, New Zealand, but we conduct research activities across Australia and New Zealand. You don't necessarily need experience in the market research industry, but you do need to be dedicated to providing quality across everything you do.

If you would like to be part of a friendly but professional team, work flexible hours, and can commit to a standard of excellence that we believe makes us the best in the industry, please apply below.

 
 
 

Telephone Interviewers

Due to our continued growth, we're always looking for Market Research Interviewers to join our outbound interviewing team in our CATI contact centre. There is absolutely no selling involved in these positions.

We offer successful applicants ongoing casual day, evening and weekend work, with a variety of interesting and varied projects to work on.

Successful applicants must have an excellent command of written and spoken english, a polite, confident and friendly telephone manner and be competent at using a computer and keyboard. Prior experience is an advantage but not mandatory.

Face to Face Interviewers

TKW Research Group undertakes a range of face-to-face research activities across Australia and New Zealand and we are frequently seeking temporary and casual candidates to undertake these interviews. As an interviewer you will be responsible for completing research interviews with the general public on a range of topics, using either a tablet or pen and paper to record responses. There is absolutely no selling involved.

Shift times may involve afternoons, evenings and weekends, so we are looking for candidates who are able to be flexible.

Applicants must have an excellent command of written and spoken English and a polite, confident, enthusiastic and friendly manner. Previous experience is an advantage but not mandatory, as we provide thorough training for all applicants regardless of your previous work history.

Mystery Shoppers

A number of opportunities have arisen within TKW Research Group for temporary and casual candidates to undertake mystery shopping activities. As a mystery shopper you will be responsible for conducting face to face visits to a range of businesses, interact with sales staff using a provided scenario, and provide detailed responses about your experience. Usually our mystery shoppers are not required to make a purchase however if you are you will be fully reimbursed.

Mystery shoppers are typically paid per mystery shop undertaken.

Applicants must have an excellent command of written and spoken English and a polite, confident, enthusiastic and friendly manner. Previous experience is an advantage but not mandatory, as we provide thorough training for all applicants regardless of your previous work history.

Other Positions

TKW Research Group is continually expanding and we're always on the look out for experienced market researchers in a range of areas. If you think that you'd be interested in making TKW Research Group your next career move, please get in touch and let us know what experience you have and how you think you'd add value to our team.